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Leadership

Our leadership team is dedicated to the mission of Members First Credit Union of encouraging a better tomorrow, and is continuously looking for ways to improve and grow our credit union.

Leadership at Members First Credit Union

The Executive Leadership team at Members First Credit Union is dedicated to providing financial security for our members while encouraging a better tomorrow in a meaningful and impactful way.

 

Carrie IafrateCarrie Iafrate | Chief Executive Officer

Carrie Iafrate is a confident, heartfelt leader who inspires. Throughout her 20+ year career at the credit union, Carrie has focused on strategic planning, organizational growth, product development, high performing leadership and talent development, strategic marketing/data analytics, and culture development. She is actively involved in Members First’s communities across Michigan as well as local, state, and national industry affiliations.

Carrie speaks openly and often about her love for our credit union and movement, emulating our core values of being trustworthy, caring and enthusiastic. Her team’s commitment to people helping people and confidence in their future together inspires her. She cares deeply about her members, team, and communities and embraces the responsibility of her role to ensure we all thrive.

 

Amy GarverAmy Garver | Chief Lending Officer

As Chief Lending Officer, Amy Garver enhances the member experience by ensuring that Members First Credit Union’s processes are streamlined and effective. She empowers teams to fulfill their mission of serving members and communities across all lending platforms. With a commitment to fostering strong member relationships, Ms. Garver demonstrates enthusiastic leadership and dedication. Since the merger with Central Michigan Community Federal Credit Union in 2012, she has been an integral part of Members First, having previously served as Assistant Vice President of Operations at CMCFCU prior to the merger.

 

Tamara McGovernTamara McGovern | Chief Financial Officer

As Chief Financial Officer, Tamara McGovern leads the financial affairs of the credit union to ensure outstanding performance, growth, safety, and soundness for the organization and members. Taking a “risk aware” approach, she is able to optimize revenue and enhance the credit union’s performance in accordance with strategic initiatives. She develops financial plans that are innovative, smart, and forward-thinking. Tamara joined Members First in 2020 and brings with her over 25 years of experience in the Finance and Banking industry.

 

Marcie Long

Marcie Long | Chief Experience Officer

As Chief Experience Officer, Marcie Long leads the alignment of member and employee experiences, ensuring that every interaction reflects purpose, belonging, and joy. She cultivates a workplace where employees feel engaged and connected, and a member experience that consistently delivers on the credit union’s core values of being trustworthy, caring, and enthusiastic. With more than 18 years of credit union experience spanning member service, project management, and strategic planning, Marcie brings a fierce commitment to progress.

 

Bethany Dutcher

Bethany Dutcher | Chief Marketing and Strategy Officer

As Chief Marketing & Strategy Officer, Bethany Dutcher leads with fearless action and good cheer to create strategies that empower people on their journey of well-being. She leads Members First Credit Union’s brand, marketing, strategy, data, and new product development —ensuring innovative solutions that meet evolving member needs. Bethany brings more than two decades of credit union experience and has driven transformative initiatives including brand refreshes, new product launches, and community programs that strengthen local partnerships. Guided by a belief that teamwork fuels progress, Bethany builds alignment across teams to create impactful strategies that deliver joy and value for every member.

 

Volunteers

Volunteers are essential to the credit union movement and although credit unions today require full-time professional management, the importance of dedicated and knowledgeable volunteers remains vital to credit unions as the true representatives of the member-owners of the institution. Our volunteers set credit union policy, provide expertise and talents, and are one of the reasons why we still have an independent and highly successful credit union system. Credit unions were founded on the principle of "people helping people" and our volunteers continue to put that philosophy into action.

Board of Directors

Our Board of Directors are all volunteers and they hold the power and the responsibility for oversight of the operations and functions of the credit union. Our Board Members establish goals and objectives, appraise performance and results, report to our membership, develop a strategic plan, and much more. We appreciate their efforts and dedication to our credit union and our mission.

Current Board of Directors

Kevin Brott, Chairperson
Joseph Kreusch, Vice Chair
Dave Thompson, Treasurer
Jenni Bush, Secretary 

Grant Murschel, Director
Reneé Deckrow, Director
Erin Strang, Director

Learn More   Apply to become a volunteer

 

Supervisory Committee

The primary responsibility of the Supervisory Committee is to oversee activities of the Internal Auditor and report to the Board of Directors the results of his/her activities. In addition to other duties, the Supervisory Committee is responsible  for annual audits, verification of members' accounts, internal audit functions, and providing oversight for the Board of Directors.

Current Supervisory Committee

Greg Crawford, Chair
Marybeth Penkala, Secretary
Lori Fassett, Committee Member
Matt Larson, Committee Member

Learn more   Apply to become a volunteer

Contact Us

Our Board of Directors and Supervisory Committee can be reached at:
Members First Credit Union
PO Box 2203
Midland MI 48641-2203

Our President and CEO can be reached at:

Carrie Iafrate
President/CEO
989.633.1258 x1207

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