A message from leadership.

We look back on 2025 the same way you would on a meaningful drive, taking a moment to check the rearview mirror, appreciating how far you’ve come, and then returning your eyes to the road ahead. At Members First Credit Union (M1), we’re proud of the ground we’ve covered together, energized by what’s coming into view, and committed to keeping our foot on the gas.

Because you chose us, 2025 was a year of strong progress. We welcomed nearly 7,473 members, finishing the year at 67,500 members strong, and empowered you with 20,000 loans. Together, we reached a milestone we’ve been building toward, surpassing $900 million in assets (the savings you keep with us) for the first time in our history. Those numbers are more than just markers on a dashboard. They represent trust. They represent relationships. And they represent our ability to continue investing in what matters most to you; access, service, security, and long term stability.

Throughout 2025, we focused on making the drive easier and more rewarding for you. We expanded access with the opening of our Saginaw branch on Bay Road, bringing M1 closer to more members in the region. We didn’t stop there. With our eyes forward, we’re already preparing to open in Bay City on Wilder Road in 2026, extending convenience and connection even further. 

We successfully completed our debit card conversion, updating 51,000 cards to strengthen reliability and improve your everyday experience. It was a big lift behind the scenes, and our team was all in to ensure a smooth ride for members. We also continued investing in tools and resources designed to help you move forward with confidence in navigating what’s next:

• Credit monitoring and insights through Savvy Money
• Easy, automatic savings with Change It Up™
• Financial learning and independence for kids and teens with Greenlight
• Free financial counseling and education through our 224 team members and website resources

One of the most important gauges we watch is your feedback. In 2025, you told us that our team is delivering. Our Net Promoter Score reached a record high, reflecting the care, clarity, and genuine connection you experience when you engage with M1. That feedback fuels us and tells us that while moving forward, we are staying true to our core values.

We maintained strong regulatory ratings and continued investing in security, risk management, and responsible financial stewardship. We’re mindful that the road ahead isn’t always predictable. Economic conditions change, technology evolves, and risks emerge. Your credit union remains stable, well capitalized, and ready for what’s around the next bend.

Beyond financial services, we continued driving impact in the communities we serve. Our team volunteered 3,500 hours, partnered with 220 local organizations, and advocated for the credit union collaborative. Progress isn’t just about arriving at a destination. It’s about how we show up along the way.

Looking forward, we’re not easing up. Our strategy keeps us focused on vibrant healthy growth, exceptional experiences, and financial responsibility. You’ll see this in continued branch expansion, thoughtful product enhancements, smarter processes, and disciplined investments that keep M1 strong and responsive.

Thank you for being part of Members First Credit Union. Thank you for trusting us with your journey. We are grateful to travel this road with you and excited about what’s coming into view.