Contact us

Let's get started. How would you like to connect?

Reach us online, over the phone or at a branch.

Chat

To chat with us, click on the chat icon located at the bottom right corner.

To send a secure mesage, log in to Online Banking or the Mobile App.

Text

Text us during normal business hours at 989.264.0040 for general inquiries or product related questions.*

Email

Send Members First an email at mail@mfcu.net.

Phone Support

Talk to a real person anytime with our 24/7 phone support.

855.835.6328

For bill pay support, call 855.226.1711.

Mailing Address

Members First Credit Union
P.O. Box 2165
Midland, MI 48641-2165

Fax

Fax: 989.835.5202
Loan Department Fax: 989.837.1506

IMPORTANT: Never provide personal or account information including your account number, password, PIN, and debit or credit card numbers through unsecure channels. For account or transaction related inquiries, please send us a secure message by logging into online or mobile banking or call us at 855.835.6328.

*Message and data rates may apply, please check with your carrier for specific Text/SMS charges. Message frequency varies and is dependent on text alert type. To opt out of future text message communications, text ‘STOP’ to 989.264.0040.

Other Important Phone Numbers

FirstCall 24/7 Audio Response Teller
Use FirstCall to verify account balances, transfer funds, make loan payments, or review account activity by calling 1.800.767.6227.

Change PIN or Activate Card
Give us a call at 800.290.7893 if you are in the U.S., or 206.624.7998 for international calls.

Report a Lost or Stolen Card
Please call 888.297.3416 or contact the credit union at 855.835.6328 during regular business hours.